Security & Privacy

Your data is safe with Fluentive

We take security seriously. Fluentive is built on enterprise-grade infrastructure with strong privacy protections.

Encrypted at Rest & In Transit
Azure EU Data Centres
No Data Sold to Third Parties
Stripe-Powered Payments
Infrastructure

Built on Microsoft Azure — in the EU

All Fluentive services are hosted on Microsoft Azure infrastructure within the European Union. Your data never leaves the EU, giving you full confidence in compliance with GDPR and local data protection laws.

  • Hosted on Microsoft Azure (EU West region)
  • 99.9% uptime SLA backed by Azure
  • Automatic backups with point-in-time recovery
  • Isolated per-tenant data storage

Azure EU

All data stored in EU data centres

Encryption

Your data is encrypted — always

Whether your data is in transit over the network or at rest in our databases, it is protected by industry-standard encryption. We use TLS 1.3 for all connections and AES-256 for data at rest.

  • TLS 1.3 for all data in transit (HTTPS)
  • Encryption for data at rest
  • Secure hashing of all passwords (bcrypt)
  • JWT-based session authentication
  • Regular security audits

TLS 1.3

End-to-end encryption for all data

Access Control

Secure authentication and access management

Only the right people can access your Fluentive workspace — with multiple layers of protection.

Secure Login

All accounts are protected with hashed passwords and brute-force protection. Sessions expire automatically after inactivity.

Role-Based Access

Admins and regular users have clearly defined access levels. Sensitive settings and user management are admin-only.

Audit Logs

All sensitive actions in your workspace are logged. Admins can review the activity log for full accountability.

Payment Security

We never touch your card details

All payments are processed by Stripe, a globally trusted payment provider used by millions of businesses. Fluentive never stores or processes your credit card information directly.

  • PCI DSS compliant via Stripe
  • No card data stored on Fluentive servers
  • 3D Secure authentication supported
  • Automatic fraud detection by Stripe
  • Secure payment form with HTTPS

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PCI DSS Level 1 Certified

Responsible Disclosure

If you discover a security vulnerability in Fluentive, we ask that you report it to us responsibly before public disclosure. We take all security reports seriously and will respond promptly.

Please email security issues to: info@fluentive.app